Benchmarking: Electric Utility Customer Service

Electric Utility Customer Service Benchmarking Association

The Electric Utility Customer Service Benchmarking Association™ is an association of utility companies that conducts benchmarking studies to identify the best practices surrounding Customer Service issues that improve the overall operations of the members. Members of Electric Utility Customer Service Benchmarking Association™ are concerned with establishing and managing effective Customer Service agreements, as well as, developing measures of real performance and processes for maintaining relationships with customers.

Join the following EUBA Committees:

EUBA-Fossil EUBA-Hydroelectric
EUBA-Nuclear and/or EUBA-Transmission and Distribution

To identify "Best in Class" business processes, which, when implemented, will lead member companies to exceptional performance as perceived by their customers.

The Benchmarking Network Member List - V

IMPORTANT: Please do not contact The Benchmarking Network for any member names, as we are unable to divulge this confidential information.

Valeant Pharmaceuticals International
Valeo
Valmont Ind
Value Logistics
Value Team
Van-Rob
Vartec Telecom Europe Ltd
Vassar Brothers Medical Center
Veeco Instruments, Inc.
Venezco
Vengas
Ventura
Verifications, Inc.
Verio
Vertis Inc
Vesting Finance
Veterans Home of California
ViaSat
Victorian Department Human Services
Vietnam Chamber of Commerce and Industry
Virginia Department of Motor Vehicles
Virginia Department of Social Services
Virtual Enterprise Center (NPO)
Visa
Vision Service Plan (VSP)
Vision Systems Software
Visteon
Vita Health Products Inc
Vodacom
Vodafone Ltd
Voicenotify
Volkswagen
Volunteer Automotive
Volvo Trucks, Inc.
Vought Aircraft
Vulcan Materials Company
VWR International