Benchmarking: Electric Utility Customer Service

Electric Utility Customer Service Benchmarking Association

The Electric Utility Customer Service Benchmarking Association™ is an association of utility companies that conducts benchmarking studies to identify the best practices surrounding Customer Service issues that improve the overall operations of the members. Members of Electric Utility Customer Service Benchmarking Association™ are concerned with establishing and managing effective Customer Service agreements, as well as, developing measures of real performance and processes for maintaining relationships with customers.

Join the following EUBA Committees:

EUBA-Fossil EUBA-Hydroelectric
EUBA-Nuclear and/or EUBA-Transmission and Distribution

To identify "Best in Class" business processes, which, when implemented, will lead member companies to exceptional performance as perceived by their customers.

The Benchmarking Network Member List - K

IMPORTANT: Please do not contact The Benchmarking Network for any member names, as we are unable to divulge this confidential information.

Kalidoscope Ventures
Kalsec, Inc.
Kanbay Incorporated
Kanoodle.com, Inc.
Kansas Children's Service League
Kansas City Board of Public Utilities
Kansas Public Employees Retirement System
Kaplan University
Karis Inc.
Karta Technologies
KAS Security
Kateri Memorial Hospital Centre
Kaydon Custom Filtration Corporation
Keane, Inc
Kelly Scientific
Kelron Logistics
KEMET Electronics Corporation
Kenergy
Kennametal
Kennedy Incorporated
Kentucky Farm Bureau Insurance Companies
Key Polymer Corporation
Keyspan Energy
Keystone Education and Youth Services
Kiewit Development Company
Kinder Morgan
King Faisal Hospital
Kleerdex Company
Knife River Corporation
Knights of Columbus
Knoxville Utilities Board
Koch Business Solutions, LP
Komni Corporation
Kopanong Local Municipality
Korea Management Association
KP and Associates
Kraft Foods Global
Kronos Incorporated
Krueger International
KT (Korea Telecom)
KTH Parts Industries, Inc
Kum & Go, L.C.
Kumba Resources
Kustom Signals, Inc.
Kuwait Food Company
Kuwait Oil Company
Kwajalein Range Services
Kyocera Wireless Corp.